Privacy Policy

Data Controller

Reina Properties is the data controller and can be contacted via the Contact Us section of this website.

Legal Basis for Processing

Your data is processed mainly with your consent, which you provide by using our site or accepting the cookie banner. You may deny or revoke consent at any time, though this may limit access to some services.

We also process data for legitimate interests, such as website security, abuse prevention, and traffic analysis. Users have the right to object to such processing.

Purpose of Processing

We collect and process data for:

  • Statistics & Analytics – Aggregate, anonymous data to improve website performance. No consent required.
  • Security – Protect the site and users from abuse, fraud, or attacks. IP addresses may be recorded temporarily. No consent required.
  • Service Support – Share data with third-party service providers to help run the website (e.g., contact forms). Only necessary data is shared.

Data Collected

Automatically: IP address, browser type, device info, ISP, visit time, pages accessed, and clicks. Used for analytics and security.

Voluntarily: Data you provide via contact forms, comments, or other services, such as name and email. Used only to provide requested services.

Data Processing Location

Data is processed at Reina Properties and by Aruba Web Hosting (European Union). Aruba complies with EU data protection laws.

Data Retention

  • Security-related data (IP for attacks) – 30 days
  • Analytics/statistics – 24 months
    Other data is stored only as long as necessary to provide services.

Third-Party Data Sharing

Data is generally not shared, except for:

  • Legal obligations
  • Providing requested services
  • Security checks or site optimization
    Some data may be shared with services outside the EU (e.g., Google, Facebook) under EU-approved agreements.

Cookies

Our website uses:

  • Technical cookies – Required for site functionality.
  • Analytical cookies – For aggregated site usage analysis.
  • Marketing cookies – By third parties to provide personalized ads.

You can manage or disable cookies via your browser, but some site features may not work properly.

Third-Party Cookies & Social Media Plugins

We use third-party services like Google Analytics, YouTube, and social media plug-ins (Facebook, LinkedIn, Twitter) that may collect data. For privacy information, see their respective policies.

User Rights (GDPR)

You have the right to:

  • Access, update, correct, or delete your data
  • Restrict or object to processing
  • Receive your data in a portable format
  • Lodge a complaint with the supervisory authority

Requests should be made to the data controller.

Updates

This privacy policy was last updated on 29th November 2018.